The Influence of E-Attendance Application (SIMPEG TVRI) on Job Satisfaction, Organizational Commitment, and Employee Performance at LPP TVRI North Sulawesi
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Abstract
This study examines the impact of the mobile-based E-Attendance application (SIMPEG TVRI) on job satisfaction, organizational commitment, and employee performance at LPP TVRI North Sulawesi. The research was motivated by frequent employee complaints regarding the application's technical performance and fairness, which were suspected to influence work outcomes. Using a quantitative approach and descriptive analysis, data were collected from 50 employees across various employment statuses and analyzed using Structural Equation Modeling (SEM) with Smart PLS 4.1.1. The results indicate that the E-Attendance system has a significant positive influence on job satisfaction and organizational commitment. However, it does not directly affect employee performance. Job satisfaction was found to significantly influence performance but did not significantly affect organizational commitment. Meanwhile, organizational commitment emerged as the strongest predictor of employee performance. These findings suggest that while digital attendance systems improve administrative efficiency, their effectiveness depends on how they are perceived and supported within the organizational culture. The study fills an important gap in the literature by showing that digital tools in public institutions must be integrated with human-centered management strategies to achieve optimal outcomes. Technology should not be viewed as a standalone solution but as part of a broader performance and engagement ecosystem. It is recommended that organizations like TVRI provide training, system support, and recognition to maximize the benefits of digital HR systems. These efforts will enhance not only system functionality but also employee motivation and institutional commitment.
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